To contact support please email Before doing so please make sure you have carried out the troubleshooting below:

  • clear your browser cache and history
  • restart your computer
  • check your internet connection

And when contacting support please provide full details of your issue as follows:

  • your computer type, model
  • your browser
  • your operating system
  • your internet connection speed
  • screenshot of your issue (if possible)
  • any other details to help our support team investigate and fix your issue promptly

*** all support emails are answered within 48 hours